-14%New
-14%New
Brand: Type: SKU: 28031-XSM-100

Nexx Y.100 / Y.100R Neck Roll – Replacement

Gs. 190.000 Gs. 223.000

Prices for Paraguay exclude tax · Shipping calculated at checkout

Outside the EU — customs duties and import taxes may apply.

Questions? Just reach out — our team will help you right away.

Size: XS-M

Delivery time on request

  • Worldwide shipping
  • Genuine parts & verified quality
  • Personal email support
  • 14-day returns — in stock ships within 24h
Shipping & Returns

We ship with DHL and FedEx — express on request. If an item is in stock, express delivery can often go out within 1 business day. Standard delivery takes about 2–5 business days domestically and usually around a week worldwide. Please check the available shipping options and delivery times in your cart, as we offer several carriers depending on the country.

Returns must be registered in advance by email and are possible in line with our cancellation policy (14-day return request + 14-day return window after approval). Please note: unregistered returns are not accepted. You'll find all details on conditions, exceptions and refunds in our cancellation policy.

Payment & Security

Payment methods

American Express Apple Pay BancontactBLIK EPS Google Pay KlarnaMaestroMastercard MobilePayPayPalShop Pay Union PayVisa

Your payment information is processed securely. We do not store credit card details and have no access to your credit card information.

Product typeReplacement neck roll
Compatible helmetNexx Y.100R
SizesXS-M, L-XXL (2 shell sizes)
CareRemovable, washable

// Nexx

Nexx Y.100 / Y.100R Neck Roll – Replacement

Nexx Y.100R Neck Roll
// product typeReplacement neck roll
// compatible helmetNexx Y.100R
// sizesXS-M

Tech specs

Product type
Replacement neck roll
Compatible helmet
Nexx Y.100R
Sizes
XS-M, L-XXL (2 shell sizes)
Care
Removable, washable
  • Worldwide shipping
  • Genuine parts & verified quality
  • 14-day returns — in stock ships within 24h
  • Personal email support

Nexx

Ready to ride.

Add to cart · Gs. 190.000

// Support

Frequently asked questions

Shipping & delivery

Estimate your shipping

Get the real shipping cost for this item to your address — the same rates as checkout.

How long does delivery take?
We're based in Germany. Standard delivery goes by DHL and national postal services and takes about 2–5 days within Germany, 1–2 weeks within the EU and 2–6 weeks outside the EU. Need it sooner? Express delivery reaches most of the world within a few days — just choose it at checkout where available.
How much does shipping cost?
Your exact shipping cost is calculated by destination and weight and shown at checkout before you pay — no hidden fees. Express delivery is selectable at checkout where available.
Do you ship to my country?
Yes, we ship to over 130 countries. Prices, taxes and delivery times for your destination are calculated automatically at checkout.
Will I have to pay customs or import duties?
Within the EU, no — our prices already include all duties and EU VAT. For deliveries outside the EU (e.g. Switzerland, the UK or the USA), your order may be subject to import duties and taxes set by your country. These are collected by the carrier when your parcel arrives, aren't included in our prices, and are outside our control.
How can I track my order?
As soon as your parcel ships we email you a tracking link, so you can follow it all the way to your door.
What if an item is out of stock?
On out-of-stock items you can request a delivery time or leave your email to be notified the moment it returns — just use the notification box on the product.

Returns & exchange

What is your return policy?
You have the right to cancel within 14 days of receiving your order. Register your return by email first; once it's approved you have a further 14 days to send the goods back. Items should be unused and in their original packaging.
How do I return an item?
Register your return by email with your order number before sending anything back, and we'll send you the return instructions. Please note: returns that aren't registered in advance can't be accepted.
How do I exchange for another size?
The quickest way is to place a new order for the size you need and register a return for the original by email — just let us know it's an exchange.
What if my item arrives damaged, faulty or wrong?
We're sorry — that shouldn't happen. Contact us with your order number and a photo as soon as you can, and we'll arrange a replacement or refund right away. Faulty goods are always covered by your statutory warranty.
When will I get my refund?
Refunds go back to your original payment method, usually within 3–5 working days of your return reaching our warehouse.

Payment

Which payment methods do you accept?
PayPal, all major credit and debit cards (Visa, Mastercard, American Express), Klarna (pay later and instalments), Apple Pay, Google Pay and more — all processed securely via PayPal and Mollie.
Can I pay in installments?
Yes. Choose Klarna at checkout to split your purchase into flexible monthly installments.
When will I be charged?
Your payment is taken when you place your order. If you choose Klarna, you pay later according to Klarna's terms.
Is paying here secure?
Every payment runs over an SSL-encrypted connection through certified providers. We never see or store your full card details.

Orders & account

Can I change or cancel my order?
If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to change or cancel it.
Do I need an account to order?
No — you can check out as a guest. An account simply lets you track orders and reorder faster.
Do prices include VAT?
For customers in the EU, prices are shown including your country's local VAT. For customers outside the EU, prices are shown without VAT — instead, your country's import taxes and duties may apply on delivery (see the customs question).
Will I receive an invoice?
Yes. Your invoice is attached to your order confirmation email and is also available in your account.

Service & guarantee

Are your products genuine?
Yes. We're an authorised dealer, so every product is 100% original and comes with the full manufacturer warranty.
Do your products come with a warranty?
Yes. Everything we sell is genuine and comes with the manufacturer's warranty, on top of your statutory rights. Keep your invoice as proof of purchase and contact us if you ever need to make a claim — we'll help you through it.
What if my question isn't answered here?
Our team is happy to help. Use the contact button below and we'll personally help you choose the right gear or part.

Helmet

How do I find my helmet size?
Measure your head circumference about one centimetre above your eyebrows and compare it with the size chart on this page. Between sizes? Choose the smaller one — the padding beds in with use.
Is this helmet ECE 22.06 approved?
Yes — it's tested and approved to the current ECE 22.06 standard and road-legal across the EU.
Is a Pinlock insert included?
Most of our touring and sport helmets are Pinlock-ready and many include the insert. Check the 'What's in the box' section on this page for this model.
Is it suitable for glasses wearers?
Yes — the cheek pads are channelled so the arms of your glasses slide in comfortably.
How do I clean my helmet?
Take out the washable lining and hand-wash it in lukewarm water. Clean the shell and visor with a soft cloth and water only — never solvents.
Didn't find your answer? Contact our team